Contact & Grievance
We are here to help. Whether you need support, have a concern, or want to report something, reach out and we will respond as quickly as we can.
Last updated: 6 May 2026
General support
Email: support@altscape.ai
Response time: 1–2 business days
Grievance officer
Name: [To be appointed]
Role: Data Protection & Compliance Officer
Email: grievance@altscape.ai
Response time: 7 business days
Postal address
AltScape Technologies Pvt. Ltd.
[Registered address pending]
[City, State/Province, Postal Code]
[Country]
Security
To report a security vulnerability or concern, email security@altscape.ai. See our vulnerability disclosure policy for responsible disclosure guidelines.
Reporting abuse
To report harmful content or abusive behaviour, use the in-app reporting tool (tap the three-dot menu on any profile or message) or email trust@altscape.ai.
Data protection
For data protection queries, email privacy@altscape.ai.